Every guide published here exists because a player somewhere got stuck and wanted a straight answer. An installation that fails halfway. A version mismatch nobody explains. A command that works in one build and does nothing in the next. We write for those moments, and the fastest way we learn about them is when readers tell us directly.
This page explains exactly how to reach us, what we can realistically help with, how long a reply takes, and what happens to your message after you send it. We have kept it specific on purpose. A contact page that only lists an address tells you nothing about whether anyone is actually reading, so we would rather set clear expectations than make vague promises.
Our Official Email Address
There is one email address for this website, and it is the only one we use:
Every message sent to that inbox reaches the person responsible for the site. We do not run a ticketing system, an outsourced support desk, or an automated reply bot. If you get an answer, a human wrote it.
We deliberately keep a single point of contact rather than splitting enquiries across a dozen department addresses. On a site this size, extra inboxes only create places for messages to get lost. One address, read by one team, with nothing falling through the gaps between them.
Where We Are Based
This website, jennys-mod-minecraft.com, is operated from the United States.
Registered Address
63 S Hiawatha Cir
Sheboygan, Wisconsin 53081
United States
Phone
(920) 803-9350
We publish a real address and a real phone number because a website asking you to trust its technical instructions should be willing to say where it operates from. That said, email is by far the better channel for anything to do with the site. Mod troubleshooting depends on details, and details are much easier to work through in writing, where you can paste a crash log, a version number, or a screenshot.
What You Can Contact Us About
Most of the messages we receive fall into a handful of categories, and all of them are welcome.
Corrections and Factual Errors
These are the ones we act on fastest. Minecraft moves quickly, and a mod guide that was accurate six months ago can quietly break when a new launcher build or loader version arrives. If you followed one of our steps and it did not work, that is genuinely useful information, and we would rather hear it from you than let the page sit there wrong.
Installation and Setup Problems
Tell us the Minecraft edition and version, the mod loader and its version, your operating system, and what happens at the point where it fails. If a crash report appeared, paste the relevant part. That single paragraph of detail usually turns an unanswerable question into a solvable one, and it saves both of us three rounds of back and forth.
Topic Requests and Guide Suggestions
Reader requests shape a large part of what we publish. If you searched for something, could not find a decent answer anywhere, and think it belongs here, send it over. Requests have a habit of turning into some of our most-read pages, because a question one person struggled with is almost never unique to them.
Feedback on Our Writing
If a guide was confusing, skipped a step, assumed knowledge you did not have, or buried the part you actually needed, say so plainly. We would rather rewrite a page than defend it. Blunt feedback is more useful to us than polite feedback, so do not soften it on our account.
Business, Advertising and Partnership Enquiries
We do consider commercial enquiries, including advertising placements, sponsored content, and collaborations with tools, communities, and creators working in the Minecraft modding space.
What to Include in Your Proposal
Send proposals to [email protected] with the specifics in the first message: what you are offering, what you want in return, the format you have in mind, and any timeline you are working to. Proposals that arrive as a one-line request for a call generally do not get one. Concrete beats vague, every time.
What We Decline
We assess every enquiry against one test, which is whether it serves the people reading the site. Anything that would mislead readers, disguise paid placement as editorial recommendation, or promote unsafe downloads gets declined regardless of budget. That policy costs us revenue occasionally and we consider it worth the cost.
Copyright and Content Removal Requests
If you believe material published on this site infringes your copyright, contact us at [email protected] with enough information to identify both the work and the location of the material.
Please include a description of the copyrighted work, the exact URL where it appears here, your contact information, and a statement that you are the rights holder or authorized to act on their behalf. We review these requests seriously and act on valid ones promptly. Our full policy and the complete notice requirements are set out on our DMCA page.
How We Handle Your Message
Messages are read in the order they arrive, with corrections and copyright matters moved to the front of the queue.
We Read It Properly
The first step is a straightforward read of what you sent. If your message contains everything needed to answer it, you get a direct answer. If a critical detail is missing, usually a version number or the exact error text, we reply asking for that one thing rather than guessing and sending you down the wrong path.
We Fix the Page First
If your message points to a genuine error in a published guide, the fix comes before the reply. We would rather correct the page for the thousands of people reading it than write you a polite note and leave the mistake live. You will usually find the correction already applied by the time our answer lands.
Response Times
Our normal window is 24 to 72 hours. Complicated technical questions sometimes take longer, because reproducing a problem across specific versions is not always quick. If something is going to take a while, we will tell you rather than leave you waiting in silence.
What We Cannot Help With
Being clear about limits saves everyone time.
Mod Bugs and Mod File Support
We cannot provide support for the mod files themselves. This is an independent guide and information site. We do not develop, maintain, host, or distribute the mod, so bugs inside the mod code need to go to whoever built it, not to us.
Pirated or Cracked Copies
We cannot help with pirated, cracked, or unofficially repackaged copies of Minecraft. If your setup is not a legitimate installation, we are not able to troubleshoot it, and most of our instructions will not apply anyway.
Lost Worlds and Account Issues
We cannot recover lost worlds, saves, or accounts, and we cannot assist with anything involving Mojang or Microsoft account access. Those matters have to go through official channels, and no third party can shortcut them.
Legal Advice
We cannot offer legal advice on modding, distribution, or licensing. We can point to what published terms say, but that is information, not counsel.
Our Independence
The site at jennys-mod-minecraft.com is an unofficial, independent website. We are not affiliated with, endorsed by, sponsored by, or connected to Mojang Studios, Microsoft, or any official Minecraft entity. Minecraft is a trademark of its respective owner, and we use the name only to describe what our guides are about.
We are also not the developers of the mod we write about. Our role is documentation, testing, and explanation, which means we can tell you how something behaves and where it commonly breaks, but decisions about the mod itself are not ours to make.
Stating this clearly on the contact page matters, because readers deserve to know exactly who they are emailing before they hit send.
Audience and Age Requirement
The mod covered here is intended for adult audiences, and our content is written accordingly. This site is not directed at children, and we do not knowingly correspond with anyone under 18.
If you are contacting us on behalf of a younger family member about content they have encountered, tell us that in your message and we will handle it appropriately.
Your Privacy When You Contact Us
When you email us, we receive whatever you choose to include, typically your name, your email address, and the contents of your message. We use that information for one purpose, which is answering you.
We do not add correspondents to mailing lists. We do not sell, rent, or share contact details with third parties. We do not use your message for marketing. Emails are kept only as long as they are useful for handling the enquiry, and you can ask us to delete your correspondence at any time by replying to say so. Full details are on our Privacy Policy page.
Social Media
Stay connected and join the conversation through our social media channels!
- Quora: Jenny’s Mod Minecraft
- Facebook: Jennys Mods
- LinkedIn: Jenny’s Mod Minecraft
Connect With Us on Social Media
Send Us a Message
Whether you have spotted an error, hit a wall with an installation, want to suggest a guide, or have a business proposal to put in front of us, one address handles all of it:
Include the details, be specific about what went wrong, and you will get a real answer from a real person. Thank you for reading, and for taking the time to get in touch.
